Energy offers a website redesign cautionary tale
21.05.12
The Energy Department’s recent website redesign and move into the cloud apparently created a "black hole" for some documents. Users complained that they could longer find documents that were once easily located.
"Energy.gov—where information goes to die,” was the headline on a Jan. 25 article written by Dawn Stover, contributing editor for the Bulletin of Atomic Scientists.
Stover, in the article, described her frustrations in her recent attempts to locate key documents at Energy.gov related to the Yucca Mountain nuclear waste proposal and other projects. She blamed the apparent disappearance of the documents into a "black hole" on the recent Energy.gov redesign completed in 2011.
The Energy Department has found the documents and returned them to prominence, according to its own blog, but the cause of their dropping out of view might affect other agency websites. And while Energy found the specific documents that Stover was seeking, other documents may still be difficult to locate.
Source: FCW.com